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LevelB1Time30 minutesLesson typeBusiness ScenarioTopic FamilyTF18 · Business Communication & Collaboration

Your goal

Identify unclear information, ask a focused question and confirm shared understanding.

Why this lesson / ทำไมต้องเรียนบทนี้

The lesson moves from a workplace model to supported language, interaction and a listener-focused independent scenario.

ระบุข้อมูลที่ไม่ชัด ถามคำถามที่ตรงประเด็น และยืนยันความเข้าใจร่วมกัน บทเรียนเริ่มจากตัวอย่างสถานการณ์งาน ต่อด้วยภาษาช่วย การโต้ตอบ และสถานการณ์อิสระที่คำนึงถึงผู้ฟัง

Progress Focus · how the final task is assessed
COM · Communication outcomeCompletes the workplace outcome for the listener.0 not yet · 1 with support · 2 independently
CT · Communication thinkingUses a relevant reason, question, option or piece of evidence.0 not yet · 1 with support · 2 independently
FP · Independent performanceResponds independently when one condition changes.0 not yet · 1 with support · 2 independently
Lesson structure · 30-minute route
3 minUnderstand the workplace outcome4 minStudy the model exchange5 minBuild the phrase path5 minGuided role play8 minChange one condition and respond5 minFinal role play

For maximum benefit, unfinished personal examples may be completed after class. The core lesson still ends with an independent performance.

TEACHER Teacher Lesson Plan · Read before class
  1. Set the listener, purpose and final outcome.
  2. Use the model for noticing, not line-by-line reading.
  3. Let the learner select and personalise useful language.
  4. Run supported practice, then remove the support.
  5. Delay feedback until the message is complete.
  6. Score the final task, give one improvement point and require a focused retry.
1

Understand the workplace outcome

A project briefing contains an unclear term, a similar-sounding number, an unstated owner and an uncertain deadline. Your job is to clarify only what is missing.

Learner does: explain the listener, purpose and successful outcome in your own words.
Teacher Help · Stage 1
Ask the learner to state the listener, purpose and successful outcome in plain English. Move on only when the task is clear.
2

Study the model exchange

Manager: Please move the Atlas check to the second cycle and have it ready by the fifteenth.
You: When you say the second cycle, do you mean the July review cycle?
Manager: Yes.
You: And did you say the fifteenth or the fiftieth?
Manager: The fifteenth. Nara owns the check.
You: So Nara will complete the Atlas check for the July review by the fifteenth, correct?
Engduo Audio · Model 1
Engduo Audio · Model 2
Learner does: identify the job of each part of the model before borrowing any language.
Teacher Help · Stage 2
Use the model once for meaning. Ask what each part achieves; do not turn the model into a long read-aloud exercise.
3

Build the phrase path

Identify the gap
  • the meaning of a term
  • a number or date
  • the owner or action
Ask narrowly
  • When you say…, do you mean…?
  • Did you say fifteen or fifty?
  • Who will be responsible for…?
Confirm
  • Let me check that I understood.
  • So … will … by …, correct?
Learner does: explain the meaning of each group and create one true workplace example from every row.
Teacher Help · Stage 3
Check meaning and appropriacy before correcting form. Keep only language the learner can explain and personalise.
4

Guided role play

Learner does: The teacher gives one unclear term; ask one focused question.

Use keywords only. Change names, figures, reasons and actions so the message is yours.

Teacher Help · Stage 4
Give prompts or keywords, not a full script. Require the learner to make the content true for the situation.
5

Change one condition and respond

  1. Add a number and an unstated owner; clarify both without restarting the briefing.
  2. Paraphrase the complete action and request confirmation.

Retry rule: after feedback, repeat the weakest part with one changed condition.

Teacher Help · Stage 5
Take the other role or act as the reader. Change one realistic fact after the first attempt and delay correction until the message is complete.
6

Final role play · prove the skill

Handle a new briefing with four ambiguous details. Ask targeted questions until you can state the correct action, owner, number and deadline.

Success: complete the task independently and make the listener’s next action or understanding clear.

Teacher Help · Final assessment
Do not supply wording during the final task. Score the three Progress Focus areas, give one precise improvement point and run a shorter retry.

Continue learning with Engduo

Practise a realistic variation with an Engduo teacher and use the connected lessons below to strengthen the same workplace outcome through another skill.

Explore Engduo Business English →

Continue your learning path

Learn first

A Fast Workplace Update

Build the prerequisite: understand the owner, deadline, risk and next action in a concise workplace update.

Use in a real situation

Give a Deadline Update

Apply this preparation to give a concise deadline update with status, risk and the next action.