Business English Lessons
Practise meetings, calls, presentations, customer situations, workplace language, professional listening, reading, writing, and integrated performance.
38 published lessons in this collection
How to learn in this collection
Understand the work outcome
Choose professional language
Plan with evidence
Complete the scenario
Receive feedback and retry
คำอธิบายภาษาไทย — วิธีเรียนหมวดนี้
หมวด Business English เน้นผลลัพธ์ที่ต้องใช้ในงาน เช่น การประชุม โทรศัพท์ พรีเซนเทชัน และการสื่อสารกับลูกค้า คะแนน PROF ดูความเหมาะสมด้านโทน หลักฐาน โครงสร้าง และการตัดสินใจในบริบทการทำงาน
Progress Focus for this collection
Teachers record only the dimensions that match the selected lesson and its Final Practice.
Professional Communication
Use appropriate tone, evidence, structure, and judgement in work or interview communication.
Conversation Management
Start, maintain, repair, and close an interaction while responding to another person.
Functional Performance
Complete the real purpose of the task so the intended outcome is achieved.
Language Control
Choose and form the target grammar or language pattern accurately enough for clear meaning.
Vocabulary Range
Use a useful range of topic words, collocations, and phrases rather than repeating only basic words.
Listening Comprehension
Understand the required main idea, detail, intention, or change from spoken English.
Pronunciation Intelligibility
Produce sounds, stress, rhythm, or intonation clearly enough for the listener to understand.
Reading Comprehension
Locate, connect, and interpret written evidence needed for the task.
Written Communication
Organise and express a clear message for its reader, purpose, and required format.
Final Practice and progress rating
Final Practice asks the learner to use the target skill with less support. Record evidence from this task and the short retry.
Building
The learner still needs substantial modelling or step-by-step support.
Developing
The learner completes the outcome with prompts, visible support, replay, or a stronger second attempt.
Independent
The learner completes the stated outcome clearly with minimal support.
Active Topic Family path · เส้นทางที่เริ่มเรียนได้แล้ว
Build Business Communication step by step
Move from workplace vocabulary and listening evidence to professional tone, written follow-up and an independent coordination task.
Business Communication & Collaboration
การสื่อสารและการทำงานร่วมกันทางธุรกิจ
Clarify information, track decisions and responsibilities, adapt professional tone, and close a workplace exchange with an action that everyone can follow.
คำอธิบายภาษาไทย
พัฒนาจากคำศัพท์เกี่ยวกับปัญหาและบทบาทในการทำงาน ไปสู่การฟังสายโทรศัพท์และการประชุม การเลือกน้ำเสียง การเขียนติดตามงาน และการสรุปว่าใครทำอะไร เมื่อไร และใครยืนยันผล
Meetings, Projects & Decisions
การประชุม โครงการ และการตัดสินใจ
Build from meeting language and listening evidence to clear updates, negotiated decisions, traceable actions, and an independent project kick-off.
คำอธิบายภาษาไทย
พัฒนาจากคำศัพท์การประชุมและการฟังความเห็นที่ต่างกัน ไปสู่การรายงานความคืบหน้า วิเคราะห์ปัญหา บริหารการประชุม เจรจาเวลา ยืนยันขอบเขต และปิดท้ายด้วยการประชุมเริ่มโครงการที่ระบุงาน ผู้รับผิดชอบ และกำหนดเวลาได้ชัดเจน
Find lessons by level or skill · เลือกตามระดับหรือทักษะ
Combine a CEFR level, skill and keyword. Mixed-level lessons appear in every relevant level.
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Showing 38 of 38 lessons
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Choose a Business English lesson
Clarify, Coordinate, and Close the Loop
Turn an incomplete workplace update into clear ownership, timing and a confirmed next action.
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What Do You Do? Explain Your Role
Give a clear 60–90 second explanation of your role, responsibilities, and contribution, then answer two follow-up questions.
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Roles, Responsibilities, and Collaboration
Describe who owns three tasks, how the roles connect, and where collaboration is required.
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Handle a Business Phone Call
Handle a three-minute business call with a clear opening, clarification, action summary, and close.
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Follow a Multi-Speaker Conference Call
Identify each speaker’s position, the final decision, two action owners, and one deadline.
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Explain a Process with the Passive
Describe a workplace process and responsibility clearly
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Read and Improve a Presentation Outline
Reorder and improve a short presentation outline with a clear opening, three-part body, and conclusion.
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A Persuasive Internal Email
Request support using benefits, evidence, and a clear action
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Run a Remote Project Kick-Off
Interpret a brief, discuss roles, and confirm an action plan
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Deliver a Recommendation Presentation
Deliver a three-minute recommendation presentation and respond to two audience questions.
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Numbers, Dates and Simple Quantities
Say and check common numbers, dates and quantities in a simple business information exchange.
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Listening: Compare the Figures and Find the Key Difference
Listen for exact figures, compare values and report the most important change.
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Brief Significant Data and Recommend an Action
Select decision-relevant data, explain a limitation and adapt a recommendation after updated figures.
Open lesson →New Business English pathways
Choose a workplace outcome, then move through connected vocabulary, communication, writing and integrated-performance lessons. Open a pathway below instead of searching through one long list.
Networking & Professional Introductions3 connected lessons
Business Scenario · B1Professional Small Talk: Open, Develop, and Close
Start professional small talk, develop one useful thread and close the conversation naturally.
Open lesson →Business Scenario · B1–B2Professional Introductions: Role, Value, and ConnectionAdapt a professional introduction to explain your role, contribution and reason for connecting.
Open lesson →Writing Practice · B1A Professional Networking Follow-UpWrite a brief follow-up that reconnects, recalls value and proposes one appropriate next step.
Open lesson →Phone Messages & Calls2 connected lessons
Business Scenario · B1Take and Leave a Clear Phone Message
Take or leave a phone message with an accurate caller, reason, reference and requested action.
Open lesson →Business Scenario · B1–B2Return a Call and Confirm the Next ActionReturn a business call, clarify the purpose and finish with one confirmed action.
Open lesson →Presentations & Questions3 connected lessons
Vocabulary Builder · B1–B2Presentation Signposting Language
Use signposting chunks to show a presentation’s purpose, movement, emphasis and close.
Open lesson →Business Scenario · B1–B2Open, Signpost, and Close a PresentationGuide an audience through a short business presentation with a clear opening, route and close.
Open lesson →Business Scenario · B2Handle Questions After a PresentationListen to a presentation question, answer its core and bridge back to the business decision.
Open lesson →Requests, Refusals & Service Repair3 connected lessons
Writing Practice · B1Write a Clear Request Email
Write a concise request email with context, an exact action and a realistic deadline.
Open lesson →Writing Practice · B2Refuse or Renegotiate Politely in WritingRespond to an unrealistic request with a clear constraint and a workable alternative.
Open lesson →Writing Practice · B1–B2Write an Apology and Recovery PlanWrite a specific apology that owns the problem, explains the repair and rebuilds confidence.
Open lesson →Sales Conversations2 connected lessons
Business Scenario · B1–B2Sales Discovery: Ask Before You Recommend
Use discovery questions to understand the current situation, problem, impact and decision criteria.
Open lesson →Business Scenario · B2Explain Value and Recommend a FitConnect a customer need to a relevant benefit, supporting evidence and an honest recommendation.
Open lesson →Negotiation & Agreements3 connected lessons
Business Scenario · B2Negotiate Scope, Price, and Trade-Offs
Negotiate a workable agreement by protecting priorities and trading scope, price or timing.
Open lesson →Vocabulary Builder · B2Concessions and Trade-OffsUse precise concession and condition language to exchange value without giving ground accidentally.
Open lesson →Writing Practice · B2Summarise a Negotiated AgreementWrite an agreement summary that records scope, trade-offs, owners, dates and open points.
Open lesson →Minutes, Reports & Proposals4 connected lessons
Writing Practice · B1–B2Action-Focused Meeting Minutes
Turn a discussion into concise minutes that separate decisions, actions, owners and deadlines.
Open lesson →Writing Practice · B2Write a Short Business ReportWrite a short report that separates the finding, evidence, implication and recommendation.
Open lesson →Reading & Story · B2Evaluate a Short Business ProposalIdentify a proposal’s need, promised value, evidence, cost, risk and decision request.
Open lesson →Mixed-Skill · B2Present and Defend a Short Business ProposalRead evidence, organise a proposal, present the recommendation and respond to a decision question.
Open lesson →Intercultural Communication2 connected lessons
Grammar in Context · B2Tone, Register, and Directness at Work
Choose direct, neutral or diplomatic language to match the relationship, urgency and risk.
Open lesson →Business Scenario · B2–C1Disagree Across Cultures Without Losing ClarityRecognise indirect disagreement and respond with clarity, respect and a workable bridge.
Open lesson →Risk & Stakeholder Decisions2 connected lessons
Vocabulary Builder · B2–C1Communicate Risk and Uncertainty
Describe likelihood, impact, evidence limits and risk response without sounding falsely certain or vague.
Open lesson →Mixed-Skill · B2–C1Stakeholder Update and Decision RecommendationSynthesise status, evidence and risk into a concise stakeholder update with a decision recommendation.
Open lesson →