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VOCABULARY BUILDER
Problems, Causes, and Solutions
Use precise problem, cause, impact and solution language in a workplace explanation.
LevelB1Time30 minutesLesson typeVocabulary BuilderTopic FamilyTF18 · Business Communication & Collaboration
Your goal
Use precise problem, cause, impact and solution language in a workplace explanation.
Why this lesson / ทำไมต้องเรียนบทนี้
Useful words and chunks are noticed, distinguished, personalised and reused in communication rather than memorised as an isolated list.
ใช้คำศัพท์เกี่ยวกับปัญหา สาเหตุ ผลกระทบ และแนวทางแก้ไขในการอธิบายเรื่องงานอย่างแม่นยำ ผู้เรียนสังเกต แยกความหมาย ปรับให้เป็นเรื่องของตน และนำคำหรือวลีไปสื่อสารแทนการท่องเป็นรายการ
Progress Focus · how the final task is assessed
VR · Vocabulary rangeChooses a useful range of precise words and chunks.0 not yet · 1 with support · 2 independently
COM · Communication useUses the language to complete a real workplace message.0 not yet · 1 with support · 2 independently
FP · Independent reuseReuses the language without copying the model.0 not yet · 1 with support · 2 independently
Lesson structure · 30-minute route
3 minMeet the language in context4 minNotice meaning and collocation5 minOrganise the useful chunks5 minBuild true workplace sentences8 minUse the language in interaction5 minFinal vocabulary task
For maximum benefit, unfinished personal examples may be completed after class. The core lesson still ends with an independent performance.
TEACHER Teacher Lesson Plan · Read before class
- Set the listener, purpose and final outcome.
- Use the model for noticing, not line-by-line reading.
- Let the learner select and personalise useful language.
- Run supported practice, then remove the support.
- Delay feedback until the message is complete.
- Score the final task, give one improvement point and require a focused retry.
1
Meet the language in context
Explain a workplace problem so the listener can distinguish the symptom, root cause, impact and realistic solution.
Learner does: explain the listener, purpose and successful outcome in your own words.
Teacher Help · Stage 1
Ask the learner to state the listener, purpose and successful outcome in plain English. Move on only when the task is clear.
2
Notice meaning and collocation
Model: The immediate problem is slow response time. The root cause is uneven weekend staffing, which leads to repeat contacts and lower satisfaction. A rotating weekend lead should reduce the backlog.
Learner does: identify the job of each part of the model before borrowing any language.
Teacher Help · Stage 2
Use the model once for meaning. Ask what each part achieves; do not turn the model into a long read-aloud exercise.
3
Organise the useful chunks
| Problem |
- The immediate problem is…
- We are seeing…
|
| Cause and impact |
- The root cause appears to be…
- This leads to…
|
| Solution |
- A practical solution would be…
- This should reduce…
|
Learner does: explain the meaning of each group and create one true workplace example from every row.
Teacher Help · Stage 3
Check meaning and appropriacy before correcting form. Keep only language the learner can explain and personalise.
4
Build true workplace sentences
Learner does: Separate three symptoms from two possible causes.
Use keywords only. Change names, figures, reasons and actions so the message is yours.
Teacher Help · Stage 4
Give prompts or keywords, not a full script. Require the learner to make the content true for the situation.
5
Use the language in interaction
- Build true cause-and-effect sentences with leads to, results in and prevents.
- Recommend one solution and explain the expected impact.
Retry rule: after feedback, repeat the weakest part with one changed condition.
Teacher Help · Stage 5
Take the other role or act as the reader. Change one realistic fact after the first attempt and delay correction until the message is complete.
6
Final vocabulary task · independent reuse
Explain a new workplace problem for 90 seconds using precise problem, cause, impact and solution language, then answer one challenge.
Success: complete the task independently and make the listener’s next action or understanding clear.
Teacher Help · Final assessment
Do not supply wording during the final task. Score the three Progress Focus areas, give one precise improvement point and run a shorter retry.
Continue learning with Engduo
Practise a realistic variation with an Engduo teacher and use the connected lessons below to strengthen the same workplace outcome through another skill.
Explore Engduo Business English →
Continue your learning path
Same language, different skillReuse the same workplace language to identify why a project went off track and recommend a more effective response.
Use in a real situationApply this preparation to evaluate a change request, explain its impact and propose workable options.