Handle a Change Request
Apply this preparation to evaluate a change request, explain its impact and propose workable options.
WRITING PRACTICE
A Persuasive Internal Email
Write a persuasive internal email with a clear benefit, evidence and requested action.
Your goal
Write a persuasive internal email with a clear benefit, evidence and requested action.
Why this lesson / ทำไมต้องเรียนบทนี้
Reader and purpose guide the model analysis, drafting, checking and independent rewrite.
เขียนอีเมลภายในเชิงโน้มน้าวที่มีประโยชน์ หลักฐาน และสิ่งที่ขอให้ทำอย่างชัดเจน ผู้อ่านและวัตถุประสงค์เป็นตัวกำหนดการวิเคราะห์ตัวอย่าง การร่าง การตรวจ และการเขียนใหม่ด้วยตนเอง
Progress Focus · how the final task is assessed
COM · Reader outcomeMakes the purpose and requested action clear to the reader.0 not yet · 1 with support · 2 independently
ORG · OrganisationOrders information so the reader can act quickly.0 not yet · 1 with support · 2 independently
FP · Independent writingProduces and improves an original message.0 not yet · 1 with support · 2 independently
Lesson structure · 30-minute route
3 minDefine reader and purpose4 minStudy a useful model5 minCollect precise language5 minPlan from keywords8 minDraft and test with a reader5 minFinal writing task
For maximum benefit, unfinished personal examples may be completed after class. The core lesson still ends with an independent performance.
TEACHER Teacher Lesson Plan · Read before class
- Set the listener, purpose and final outcome.
- Use the model for noticing, not line-by-line reading.
- Let the learner select and personalise useful language.
- Run supported practice, then remove the support.
- Delay feedback until the message is complete.
- Score the final task, give one improvement point and require a focused retry.
Define reader and purpose
Persuade a busy internal reader by connecting a relevant problem to evidence, organisational benefit and one feasible requested action.
Learner does: explain the listener, purpose and successful outcome in your own words.
Teacher Help · Stage 1
Ask the learner to state the listener, purpose and successful outcome in plain English. Move on only when the task is clear.
Study a useful model
Subject: Pilot approval: rotating weekend lead
Hi Mina, weekend response time rose 22% in May and repeat contacts were highest among priority accounts. A four-week rotating lead would add no headcount and would let us test whether faster escalation reduces repeat work. Could you approve a Team B pilot by Thursday? I will report response time and repeat-contact results after week four.
Hi Mina, weekend response time rose 22% in May and repeat contacts were highest among priority accounts. A four-week rotating lead would add no headcount and would let us test whether faster escalation reduces repeat work. Could you approve a Team B pilot by Thursday? I will report response time and repeat-contact results after week four.
Engduo Audio · Model 1
Engduo Audio · Model 2
Learner does: identify the job of each part of the model before borrowing any language.
Teacher Help · Stage 2
Use the model once for meaning. Ask what each part achieves; do not turn the model into a long read-aloud exercise.
Collect precise language
| Problem and evidence |
|
|---|---|
| Benefit |
|
| Request |
|
Learner does: explain the meaning of each group and create one true workplace example from every row.
Teacher Help · Stage 3
Check meaning and appropriacy before correcting form. Keep only language the learner can explain and personalise.
Plan from keywords
Learner does: Identify what matters to the specific reader.
Use keywords only. Change names, figures, reasons and actions so the message is yours.
Teacher Help · Stage 4
Limit the plan to reader, purpose and five to seven keywords. The learner should draft from the plan, not copy the model.
Draft and test with a reader
- Replace vague benefits with one evidenced organisational result.
- Draft and revise until the action and deadline are visible in ten seconds.
Retry rule: after feedback, repeat the weakest part with one changed condition.
Teacher Help · Stage 5
Read as the intended reader and identify any unclear purpose, action or deadline. The learner decides and makes the revision.
Final writing task · independent rewrite
Write a 120–160 word internal email that uses evidence ethically, explains one relevant benefit and requests one realistic decision.
Success: complete the task independently and make the listener’s next action or understanding clear.
Teacher Help · Final assessment
Do not supply wording during the final task. Score the three Progress Focus areas, give one precise improvement point and run a shorter retry.
Continue learning with Engduo
Practise a realistic variation with an Engduo teacher and use the connected lessons below to strengthen the same workplace outcome through another skill.
Continue your learning path
Give Constructive Feedback
Strengthen a closely related workplace skill: give constructive feedback using a clear observation, impact and next step.
