Transcript — open after listening
I work as an operations coordinator in the service team. I’m mainly responsible for scheduling and supplier follow-up, and I work closely with finance to confirm costs.
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What Do You Do? Explain Your Role
Turn a job title into a useful professional explanation: what you own, who you work with, and how your work contributes.
Why this lesson matters · เหตุผลที่เรียนบทนี้
For learners: Explain your role, responsibilities and contribution for a specific listener.
For teachers: The lesson moves from a workplace model to supported language, interaction and a listener-focused independent scenario.
สำหรับผู้เรียน: อธิบายบทบาท หน้าที่ และผลงานของตนให้เหมาะกับผู้ฟังแต่ละกลุ่ม
สำหรับครู: บทเรียนเริ่มจากตัวอย่างสถานการณ์งาน ต่อด้วยภาษาช่วย การโต้ตอบ และสถานการณ์อิสระที่คำนึงถึงผู้ฟัง
Progress focus COMFP
COM · Communication Clarity
The listener can identify your role, ownership, collaboration, and contribution.
The listener can identify your role, ownership, collaboration, and contribution.
FP · Functional Performance
You adapt the explanation and answer follow-up questions without reading a full script.
You adapt the explanation and answer follow-up questions without reading a full script.
30-minute lesson route
- Choose the listener and purpose — 3 min
- Listen and map the role — 5 min
- Build precise role language — 6 min
- Adapt the message to the listener — 5 min
- Run the workplace conversation — 7 min
- Final explanation, feedback and retry — 4 min
1. Choose your listener
The same job should not sound identical to every person. Choose one listener and identify what that person needs to understand.
New colleague
Who owns what? How do we work together?
Who owns what? How do we work together?
Client
How does your work help the client or result?
How does your work help the client or result?
Senior manager
What is the priority, risk, or impact?
What is the priority, risk, or impact?
Student says: “I’m explaining my role to ___, so I should focus on ___.”
How to run Stage 1
Ask the learner to select one real or fictional listener and complete the sentence. Do not discuss every audience. Keep the listener visible for the whole lesson.
2. Listen and map the role
Listen once without the transcript. For each speaker, note: role/team → responsibility → collaboration or example → result.
Transcript — open after listening
A typical part of my role is checking delivery risks. For example, I recently reorganised a handover so the client received the updated plan on time.
How to run Stage 2
Play each model once with transcripts closed. Ask for the four role-map ideas, then replay only one uncertain section. Open transcripts after the map is complete.
3. Build your role map
Write key words, not a complete script. Replace vague verbs such as do and help with a precise work verb.
| Job of the sentence | Useful language | Your key words |
|---|---|---|
| Role and team | I work as… / My role focuses on… | ______ |
| Ownership | I’m responsible for… / I oversee… | ______ |
| Collaboration | I coordinate with… to… | ______ |
| Contribution | I contribute by… / This helps us… | ______ |
| Evidence | For example, I recently… | ______ |
Precise work verbs: coordinate · analyse · monitor · resolve · schedule · advise · improve · deliver · oversee · support
How to run Stage 3
Ask for one key-word line in every row. Challenge only vague verbs: “What action do you actually take?” Use fictional information if real company details are confidential.
4. Adapt the explanation
Keep the same role but change the emphasis for the listener selected in Stage 1.
New colleague: add ownership and collaboration.
Client: add relevance and result; remove internal detail.
Senior manager: add priority, risk, or measurable impact.
Say a 30-second version. Your partner identifies the intended listener and explains which detail made it suitable.
How to run Stage 4
Hide the audience label while the learner speaks. The listener guesses the audience and points to one suitable detail. If the audience is unclear, ask for one targeted change rather than rewriting the answer.
5. Run the workplace conversation
Speaker: Give your 60–90 second role explanation using key words only.
Listener: Ask two questions: “What is your current priority?” and “Can you give me a recent example?”
Speaker: Answer directly, then connect the answer back to the listener’s need.
Switch roles or change to a fictional position: Operations Coordinator, Customer Success Specialist, or Marketing Analyst.
How to run Stage 5
Let the full conversation finish before correction. Require two real follow-up answers; do not let the learner repeat the prepared introduction as the answer.
6. Final practice: Explain, respond and retry
Task: Explain a role to a named listener, include responsibility, collaboration and contribution, give one concrete example, and answer two follow-up questions.
Success: The listener understands what you own, who you work with, why the role matters, and how your example supports the claim.
COM · Communication Clarity
2: Role, ownership, collaboration, and contribution form a clear connected explanation.
1: The role is understandable after one prompt for connection or evidence.
0: The listener cannot yet identify what the speaker owns or why it matters.
FP · Functional Performance
2: Adapts to the listener and answers both follow-ups independently.
1: Completes the outcome after one key-word or audience prompt.
0: Relies on a full script or does not yet answer the follow-up questions.
How to run Stage 6
Score COM and FP from 0–2 after the complete attempt. Give one listener-focused improvement and one language improvement, then repeat only the weakest 30-second section with fewer prompts.
คำอธิบายภาษาไทย — เปิดเมื่อจำเป็นเท่านั้น
บทนี้ฝึกอธิบายงานให้เหมาะกับผู้ฟัง ไม่ใช่เพียงบอกชื่อตำแหน่ง นักเรียนควรเชื่อมหน้าที่ ผู้ร่วมงาน ผลลัพธ์ และตัวอย่างเข้าด้วยกัน หากข้อมูลจริงเป็นความลับสามารถใช้บทบาทสมมติได้
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