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BUSINESS SCENARIO
Clarify Project Requirements
Clarify project requirements and confirm the agreed scope and success criteria.
LevelB2Time30 minutesLesson typeBusiness ScenarioTopic FamilyTF19 · Meetings, Projects & Decisions
Your goal
Clarify project requirements and confirm the agreed scope and success criteria.
Why this lesson / ทำไมต้องเรียนบทนี้
The lesson moves from a workplace model to supported language, interaction and a listener-focused independent scenario.
ถามย้ำข้อกำหนดโครงการและยืนยันขอบเขตกับเกณฑ์ความสำเร็จที่ตกลงร่วมกัน บทเรียนเริ่มจากตัวอย่างสถานการณ์งาน ต่อด้วยภาษาช่วย การโต้ตอบ และสถานการณ์อิสระที่คำนึงถึงผู้ฟัง
Progress Focus · how the final task is assessed
COM · Communication outcomeCompletes the workplace outcome for the listener.0 not yet · 1 with support · 2 independently
CT · Communication thinkingUses a relevant reason, question, option or piece of evidence.0 not yet · 1 with support · 2 independently
FP · Independent performanceResponds independently when one condition changes.0 not yet · 1 with support · 2 independently
Lesson structure · 30-minute route
3 minUnderstand the workplace outcome4 minStudy the model exchange5 minBuild the phrase path5 minGuided role play8 minChange one condition and respond5 minFinal role play
For maximum benefit, unfinished personal examples may be completed after class. The core lesson still ends with an independent performance.
TEACHER Teacher Lesson Plan · Read before class
- Set the listener, purpose and final outcome.
- Use the model for noticing, not line-by-line reading.
- Let the learner select and personalise useful language.
- Run supported practice, then remove the support.
- Delay feedback until the message is complete.
- Score the final task, give one improvement point and require a focused retry.
1
Understand the workplace outcome
A project request is broad and partly ambiguous. Ask about users, scope, constraints, evidence and success before agreeing to work.
Learner does: explain the listener, purpose and successful outcome in your own words.
Teacher Help · Stage 1
Ask the learner to state the listener, purpose and successful outcome in plain English. Move on only when the task is clear.
2
Study the model exchange
Client: We need a simpler reporting dashboard.
You: Who will use it most often, and which decision should it help them make?
Client: Regional managers need to see weekly service risks.
You: Which risks must appear, and what would make the first version successful?
Learner does: identify the job of each part of the model before borrowing any language.
Teacher Help · Stage 2
Use the model once for meaning. Ask what each part achieves; do not turn the model into a long read-aloud exercise.
3
Build the phrase path
| User and purpose |
- Who will use…?
- What decision should it support?
|
| Scope and constraint |
- What must be included?
- What is outside this phase?
|
| Success |
- How will we know…?
- What evidence will be accepted?
|
Learner does: explain the meaning of each group and create one true workplace example from every row.
Teacher Help · Stage 3
Check meaning and appropriacy before correcting form. Keep only language the learner can explain and personalise.
4
Guided role play
Learner does: Clarify a broad request without proposing a solution.
Use keywords only. Change names, figures, reasons and actions so the message is yours.
Teacher Help · Stage 4
Give prompts or keywords, not a full script. Require the learner to make the content true for the situation.
5
Change one condition and respond
- Expose one hidden assumption and one scope boundary.
- Read back the agreed requirement and success criteria.
Retry rule: after feedback, repeat the weakest part with one changed condition.
Teacher Help · Stage 5
Take the other role or act as the reader. Change one realistic fact after the first attempt and delay correction until the message is complete.
6
Final role play · prove the skill
Clarify a new project request until you can state the user, purpose, must-have scope, constraint and measurable success criterion.
Success: complete the task independently and make the listener’s next action or understanding clear.
Teacher Help · Final assessment
Do not supply wording during the final task. Score the three Progress Focus areas, give one precise improvement point and run a shorter retry.
Continue learning with Engduo
Practise a realistic variation with an Engduo teacher and use the connected lessons below to strengthen the same workplace outcome through another skill.
Explore Engduo Business English →
Continue your learning path
Learn firstBuild the prerequisite: handle a business call with a clear opening, clarification, action summary and close.
Next stepExtend the challenge and learn to evaluate a change request, explain its impact and propose workable options.