← Back to General English lessons
A supervisor explains duties and a work schedule to an employee in a modern workplace
Listening Practice · TF17

What Does the Job Involve?

Listen for duties, schedule, workplace preferences and the action that must happen next.

Level
A2
Time
30 minutes
Lesson type
Listening Practice
Topic family
Work, Jobs & Career

Your Goal

Identify a worker’s main role, record at least five accurate details about duties, schedule and preferences, and state the two correct next actions after an update.

คำอธิบายเป้าหมายภาษาไทย

จับบทบาทหลัก บันทึกรายละเอียดเรื่องหน้าที่ ตารางเวลา และความชอบอย่างน้อย 5 จุด แล้วบอกสองสิ่งที่ต้องทำต่อจากข้อมูลที่เปลี่ยนได้

Why this lesson matters

For the learner: Job descriptions in real conversations mix routine duties, working times, preferences and immediate priorities.

For the teacher: The route preserves prediction → gist → detail → evidence → transfer → final listening, so the transcript never replaces listening.

คำอธิบายภาษาไทย

บทนี้ช่วยให้ฟังรายละเอียดงานเป็นหมวดหมู่และเลือกการตอบสนองที่ถูกต้อง ไม่พยายามจดทุกคำหรือเปิดบทพูดก่อนตัดสินใจ

GISTDETACTProgress Focus
GIST · Main roleIdentify who the speaker is and the main purpose after one listen.
DET · Accurate detailsRecord duties, working time, preferences and priority accurately.
ACT · Next actionState the actions that match the final update.

30-minute lesson path

4 minPredict
4 minGist
6 minDetails
5 minEvidence
4 minTransfer
7 minFinal listen
Teacher Lesson Plan · Read before class

Keep the transcript closed until the learner has made a listening decision. Use no more than two full plays before checking evidence.

TimeTeacher doesStudent doesRequired evidence
0–4Uses the cover and three clue words.Predicts likely role and details.A listening purpose.
4–8Plays Kajal once.Chooses role and purpose.GIST decision.
8–14Replays once.Records five details.DET record.
14–19Opens transcript after answers.Cites words heard and corrects.Two audio clues.
19–23Changes one workplace detail orally.Gives a useful response.ACT rehearsal.
23–30Plays Olivia, scores and retries.Reports changed priorities.GIST/DET/ACT.

Feedback rule: Score the unsupported answer, correct one high-value listening error, then replay only the relevant phrase for a focused retry.

1. Predict the information you need

4 min

Possible role clues

visitors · appointment details · records · schedule · front desk

Listening categories

Who? · duties · working time · likes/dislikes · urgent action

STUDENT TASK
  1. Predict one likely job.
  2. Choose three categories to listen for.
  3. Write keywords only—no full transcript.
Teacher Help · Stage 1

Accept more than one sensible prediction. The purpose is to create categories, not guess the exact answer.

2. First listen · identify the main role

4 min
Kajal · Indian English · Amazon Polly Neural
FIRST LISTEN

Choose: receptionist at a health centre · café supervisor · office cleaner. Then give one reason from the audio.

Teacher Help · Stage 2

Play once without pausing. Ask for role and purpose only; do not collect every detail yet.

3. Listen again · organise the details

6 min
CategoryYour noteAccuracy check
Three dutieswelcoming… / checking… / updating…verb + object
Schedulestart, finish, daysexact time
Likespeople / teamtwo details
Dislikeone work conditionnot a duty
Today’s prioritycall + updatebefore when?
Teacher Help · Stage 3

Allow keywords. Replay the full message once, then only one phrase if the learner can identify the missing category.

4. Check the evidence—not your memory

5 min
EVIDENCE CHECK
  1. State the role and five details from notes.
  2. Cite two exact phrases you heard.
  3. Open the transcript only now.
  4. Correct one detail and explain what caused the error.
Transcript · open after the listening decision

I work at a community health centre. My main duties are welcoming visitors, checking appointment details and updating simple records. I usually work from eight thirty until four thirty, Monday to Friday. I like helping people and working with a small team, but I do not enjoy sitting at a desk all day. This afternoon, a visitor’s appointment has changed, so I need to call them before lunch and update the schedule.

Teacher Help · Stage 4

Ask “Which words support that?” Distinguish a detail the learner missed from a detail they misheard.

5. Transfer the message into a useful response

4 min

Weak response

Okay, you are busy.

Useful response

I understand. First call the visitor before lunch, then update the schedule.

YOUR TURN

Give a two-sentence response: acknowledge the change, then state the next two actions in order.

Teacher Help · Stage 5

Require an action and timing. Do not accept a summary that does not tell the worker what comes next.

6. Final Practice · respond to a changed work plan

7 min
Olivia · Australian English · Amazon Polly Neural
INDEPENDENT PERFORMANCE
  1. After one listen, state the main change.
  2. After the second listen, record four details.
  3. Say which two actions come first and why.
  4. Answer: What can wait until three o’clock?
  5. After feedback, replay only the weaker phrase and retry.
Transcript · open after scoring

Quick update. The receptionist is no longer needed at the front desk this afternoon because another team member can cover it. Instead, she must prepare the visitor records for tomorrow morning. The phone call still needs to happen before lunch, but the schedule update can wait until three o’clock. Please confirm which two actions come first.

Final Practice evidence

GIST · Main changeIdentifies the change and purpose accurately.
DET · DetailsRecords at least four correct details with no invented information.
ACT · Next actionOrders the phone call and records preparation, and identifies what can wait.

Teacher scoring guide

0 · Not yetThe criterion is not demonstrated after one clear prompt.
1 · With supportThe criterion is partly correct or needs a supplied clue.
2 · IndependentThe criterion is accurate without transcript or supplied sentence.

Target: 5/6 overall, ACT = 2 and no zero after the focused retry.

Teacher Help · scoring and retry

Score before opening the transcript. Give one success and one correction; replay only the relevant clause for the retry.

Content and media rights

© 2026 Engduo Thailand. This original lesson, AI-assisted cover and reviewed Amazon Polly audio are for authorised Engduo use. Do not copy, republish, sell, scrape or use them in another course, dataset, product or AI system without written permission, except where applicable law permits.

Continue your learning path

Learn first

Jobs, Duties, and Workplaces

Build the job, duty and workplace words first.

เรียนคำศัพท์อาชีพ หน้าที่ และสถานที่ทำงานก่อน

Next step

My Experience, Strengths, and Career Plan

Use the listening evidence in a career story.

นำหลักฐานจากการฟังไปใช้เล่าเส้นทางอาชีพ